Orders are generally processed and shipped within 2-3 business days, but COVID-19 may cause longer delays.
We ship via USPS, UPS, FedEx, and DHL. We offer free shipping on all U.S. orders of $99+, and $5.95 flat rate standard shipping on all other U.S. orders.
The recipient of the order is considered the importer and, as such, may be subject to import taxes, duties and fees that are enforced by the destination country. We are unable to control or predict what those charges will be. Customs policies vary widely from country to country; please contact your local customs office for more detailed information related to your particular situation. When shipping internationally, package delivery may be significantly delayed as they are processed through customs. If package is refused upon arrival, we will refund your order once it is returned back to us less the original shipping costs and any costs incurred by Vegan Mia Organics for return shipping and fees.
We are proud to offer our 100-day Good Karma Guarantee™. It is one of the most comprehensive guarantees in the skincare industry. Simply put, use our products for 100 days and if you don't love them, just contact us and receive a full refund (less shipping). That's it! We ask that you don't return the items because, let's face it - shipping them back would be a hassle and bad for the environment.
The 100 days starts on the day your product(s) are delivered as transmitted from the respective carrier.
Once properly contacted, we will refund the full product purchase amount, but we are unable to refund any shipping and handling costs associated with your order.
We hope that you love our products! But if you don't, we will refund your money under the terms outlined above. To be honest, we would rather that you accept a gift card that you can use toward future purchases rather than a cash refund. Just because one product didn't work for you doesn't mean you won't fall in love with another. We are here to work with you and make your experience with Vegan Mia Organics as positive as possible!