We are proud to offer our 100-day Good Karma Guarantee™. It is one of the most comprehensive guarantees in the skincare industry. Simply put, use our products for 100 days and if you don't love them, just contact us and receive a full refund (less shipping). That's it! We ask that you don't return the items because, let's face it - shipping them back would be a hassle and bad for the environment.
Did you know that everyday in the U.S. alone, e-commerce packages travel about the same distance as going to the moon and back ...133,000 times. The only reason other companies ask you to send skincare products back is because they are hoping it will be too much trouble and you won't get around to it. Skincare products cannot be resold and the packaging will end up in a landfill, at worst, and recycled at best. We don't want to make things harder on you or the environment - hence, the Good Karma part :)
The 100 days starts on the day your product(s) are delivered as transmitted from the respective carrier.
Once properly contacted, we will refund the full product purchase amount, but we are unable to refund any shipping and handling costs associated with your order.
We hope that you love our products! But if you don't, we will refund your money under the terms outlined above. To be honest, we would rather that you accept a gift card that you can use toward future purchases rather than a cash refund. Just because one product didn't work for you doesn't mean you won't fall in love with another. We are here to work with you and make your experience with Vegan Mia Organics as positive as possible!